Our purpose

Our operations and process improvement services ensure compliance and efficiency for Armenia’s regulatory environment in 2025. Tailored for enterprises, we align with transfer pricing frameworks. We re-engineer operations to embed efficiency, scalability, and compliance. Our services drive performance intelligence and support MNE transfer pricing strategies for sustainable growth.

Process mapping and value stream engineering

Documents, diagnoses core processes

Eliminates bottlenecks, redundancies

Applies Lean, Six Sigma methodologies

Aligns with MNE operational goals

Operational KPIs and control architecture

Designs real-time dashboards, metrics

Embeds cost-to-serve, productivity ratios

Aligns controls with COSO, ISO standards

Supports MNE performance tracking

Workflow automation and system integration

Implements RPA, AI-driven automation

Customizes ERP, 1C for visibility

Integrates finance, HR, logistics

Enhances MNE system efficiency

Process compliance and regulatory assurance

Aligns with Armenian, EAEU regulations

Automates audit trails, compliance

Enforces SOPs, governance protocols

Supports MNE regulatory readiness

Change management and training enablement

Drives workforce adoption, mindset shift

Builds SOPs, learning ecosystems

Coaches cross-functional leaders

Aligns with MNE operational change

Who we advise

We serve clients for whom efficiency is not just a task—it’s a trust function:

Multinational enterprises: Optimizing global operations.
SMEs in Armenia: Streamlining for growth.
Healthcare providers: Enhancing patient workflows.
Retail and hospitality: Improving inventory, scheduling.
Construction firms: Refining project costing.
C-suite executives: Driving operational excellence.

Real-world impact: what our clients achieve

The challenge

Inefficient processes, bottlenecks

Limited real-time performance data

Regulatory compliance complexities

Resistance to operational change

Our strategic response

Lean process mapping, automation

Real-time KPIs, control frameworks

Tailored change, compliance plans

Transfer pricing-aligned solutions

Achieved results

Full compliance, streamlined operations

Reduced costs, improved transparency

Faster decisions, scalable systems

Aligned transfer pricing outcomes

Delivery models

Process diagnostics: Mapping, bottleneck analysis

Performance systems: KPIs, dashboards and controls

Automation integration: RPA, ERP customization

Change and compliance: Training, SOPs and audits

Why partner with us

Operational expertise

Deep process knowledge.

Compliance assurance

Aligns with Armenian laws.

Proven methodologies

Lean, Six Sigma, Kaizen.

Tech-driven solutions

RPA, ERP, dashboards.

Scalable impact

Prepares for growth, franchising.

FAQ

Frequently asked questions

Explore our frequently asked questions to learn more about TML’s features, security, integration capabilities, and more

What is operations and process improvement?

It involves re-engineering processes to enhance efficiency, scalability, and compliance for growth.

What does process mapping involve?

We document processes, identify bottlenecks, and apply Lean, Six Sigma to optimize workflows.

What KPIs do you implement?

We design dashboards for cost-to-serve, productivity, and working capital cycle metrics.

What tools do you use for automation?

We implement RPA, AI, and customize ERP systems like 1C for finance, HR, and logistics.

How do you manage change in operations?

We deliver training, SOPs, and coaching to drive workforce adoption and mindset shifts.

What deliverables do you provide?

We offer process maps, KPI dashboards, SOPs, and compliance frameworks for efficiency.

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Operations and process improvement