Privacy Policy

We collect information you provide when you interact with our Website or services, such as:

• Contact information: Name, email, phone number, company name, and job title when you submit inquiries, request services (e.g., tax consulting, software solutions like 1C Accounting Software or Bitrix24), or register for events.
• Billing information: Payment details (e.g., billing address) collected via secure third-party processors for service agreements.
• Communications: Feedback, support requests, or survey responses you send us.

With your consent, as required by the Law on Protection of Personal Data, we collect:

• Technical usage information: IP address, browser type, device details, pages visited, and time spent on pages.
• Cookies: Used to enhance Website functionality and analyze usage, per our Cookie policy.

We may receive contact or service-related information from business partners (e.g., software providers) or public sources to improve our services and marketing, subject to your consent or legal basis.

We use your information, with your consent or as permitted by law, to:

• Provide services: Deliver consulting, software solutions, or respond to inquiries.
• Communicate: Send service updates or marketing emails, per your preferences and the Law on Protection of Consumer Rights.
• Improve services: Analyze usage to enhance our Website and offerings.
• Comply with laws: Meet obligations under Armenian law, including tax reporting.

We share information with:

• Service providers: Third parties (e.g., payment processors) under strict confidentiality agreements.
• Business partners: For service delivery (e.g., software providers), with your consent.
• Legal authorities: When required by law, per the Civil Code and other regulations.

We use cookies to improve your experience, with your explicit consent as required by Armenian law:

• Essential cookies: Verifies you are not a bot to protect our Website. Expires in 30 minutes.
• Analytics cookies: Collects anonymized usage data via Google Analytics. Expires in 2 years (_ga), 24 hours (_gid).
• Marketing cookies: Tracks ad performance for personalized ads. Expires in 3 months.
• Comply with laws: Meet obligations under Armenian law, including tax reporting.

You can manage cookies via our consent banner or browser settings. Disabling cookies may affect Website functionality.

Under the Law on Protection of Personal Data, you have the right to:

• Access and correct your data via the client hub or by contacting us.
• Request deletion, subject to legal retention requirements.
• Withdraw consent for non-essential processing (e.g., marketing).
• Lodge complaints with the Personal Data Protection Agency of Armenia.

We protect your data with encryption (e.g., SSL/TLS), access controls, and regular security assessments. We retain data only as needed for the purposes above or as required by law, with residual copies in backups until overwritten.

Your information may be processed in Armenia or other countries (e.g., for software services). We ensure compliance with Armenian law through contracts with third parties and risk assessments, as required by the Law on Protection of Personal Data.

For questions or to exercise your rights, contact:

TML Consulting LLC

1/1-7 Teryan str., Yerevan, Armenia

Email: info@tmlconsultant.com

Phone: +37411222552

For secure communication, request our PGP public key. You may also contact the Personal Data Protection Agency of Armenia if unsatisfied with our response.

We may update this policy, posting changes on our Website with a new "Effective" date. Significant changes will be notified via email, per consumer protection laws.

July 16, 2025

• Initial privacy policy for TML Consulting LLC, compliant with Armenian data protection laws.